Support & Servicing

KISS Professional Solutions is committed to providing the highest quality service and support to our customers.

Our Service

KISS Professional Solutions has a prompt and highly qualified local team of technicians, coupled with a timely supply and delivery of consumables when required. When equipment is not functional, we aim to deliver a fast response to promptly rectify and restore functionality. KISS Professional Solutions invests heavily in the development of skills of their service technicians, IT infrastructure, online technical databases and diagnostic tools which help us to deliver outstanding service to our customers. Our focus is to maximise uptime and the availability of the equipment for our customers.

Learn More About Our Range of Multifunction devices

For more information about our services in Melbourne and beyond, simply call KISS Professional Solutions today or message our team online. Or just click below to get started.

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Our Commitment

We strive to continually meet and exceed our customers’ expectations, in all areas of our business, from installation of your equipment to long term business relationships built on our values and the importance of quality solutions.

Performance

The equipment is designed to require scheduled maintenance on a regular basis. This reduces the customer’s service responsibility and increases the reliability of your equipment.

Training And User Support

Customer education and user training is a critical part of any successful implementation. KISS Professional Solutions offers a wide range of education and training solutions to support even the most complex applications. Initial user training and new staff training to our customers is offered with all our of our equipment. Customised training can also be developed to support customer’s unique applications and special requirements. This service is offered through the life of the equipment.

INDUSTRIES WE SERVICE

Since KISS’ inception we have looked after the printing needs of customers across a broad range of industries, each with unique requests and requirements. Office layouts vary, volume requirements differ and installation processes are tailored… but what remains unchanged is our commitment to the customer.

Hear from some of our customers!

Real Estate

Small Business Enterprise

Education

Multinational Corporations

How it works..

Inspection

Through emails, phone calls and a site visit, our experienced team will examine the print environment of your business. We will develop a genuine understanding of your needs and goals, while keeping an eye out for excessive costs you might be paying currently.

Solution

Based on our thorough review of your printing situation, we will recommend a tailored solution aimed at saving you between 20% and 50% on existing costs.

Implementation

With our expert technicians overseeing the installation process on site, business will experience a quick transition without interruption to your day-to-day.

Support

Once your KISS Print environment is set up, our Melbourne-based support team will ensure your operation runs without a hitch. From pre-emptive toner deliveries to same-day technical support, you will be guaranteed the best support in the industry.

SOLUTIONS

We offer industry leading products, matched by complete, fast and simple service. From the Melbourne home office to the multi national corporation, KISS has the solution to fit YOUR business.

Print Management Solutions

Office Products

Industry leading Konica Minolta, Kyocera & Brother devices.

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Managed Print Services

Office Solutions

Simplicity, transparency and a fair price

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Document Management Software

Health Solutions

KISS’ exclusive software suite

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KISS-TORY

Calender

11

years in business

happy

3000+

Satisfied Customers

award

12

Dealership Awards

Konica Minolta
Brother

PARTNERS

Having spent considerable time in the industry, selling and servicing devices from a range of manufacturers, we have carefully partnered with Konica Minolta, Kyocera and Brother – the premier photocopier and printer suppliers in the industry.

Security Licenses: VIC Lic. Z09-299-60S Reg. Z09-299-81S NSW M/L 000107106

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